Our Travel Reviews

Michael Vecchio

October, 2017
5
Average: 5 (1 vote)
We spent 11 fantastic days in Peru - Lima, Cusco, Sacred Valley, Pisaq, Ollantaytambo, Puno, Lake Titicaca, Juliaca, Sullistani, etc. The days were full but never overwhelming. Seppe did a super job by taking our skeletal itinerary and refining it to perfection. The guides were, also, super - Sylvia, Marita, Ivan, Juan and others who spent less time with us. We saw and experienced things we never would have if we had arranged the trip by ourselves. I have told my friends about SATO and recommend them highly - their experience combined with their desire to make the trip as personal as possible is an unbeatable combination. Go and enjoy!!

Christina Hegyi-Gardner

September, 2017
5
Average: 5 (1 vote)

First of all, I want to begin by stating, we've never used a travel service before. We usually plan and take care of all details ourselves. But with the lack of time and not knowing the language we looked into sato. SATO is absolutely the way to go, I simply emailed Seppe our availability and interests and he filled in the blanks with a few emails. All arrangements were taken care of, pickups, transfers, hotels, tours, some meals and all tickets. It was wonderful and so relaxing!

It was very tailored to our likes, a mixture of group tours, private tours and free time. Seppe was so responsive answering any questions we had and all the tour guides Janet, Patty, Ivan and Rosa were so knowledgable and helpful. The drivers David and Morris were great too (and some of those hairpin turns were intense!). Boris greeted us and was our main contact once we arrived, also a wealth of information. We spent 10 days in Cusco, Ollantaytambo & Aguas Calliente. Machu Picchu was incredible but was only 1 part of this incredible trip. The sacred valley has so much to see and the people are wonderful.

If you've ever had the desire to visit Peru. Just GO, you will never regret it. SATO tours is the perfect way to have it all come together!

Daniel Lousbergh

September, 2017
5
Average: 5 (1 vote)
Very well organized trip to Peru and Bolivia

Kelly Finley

September, 2017
5
Average: 5 (1 vote)
From the moment I contacted SATO, Seppe was a dream to work with. They handled all the details for the trip and listened to feedback as they put together a custom package for a group of six. With the various changes to our itineraries, number of people in the party, ridiculous requests to be upgraded, and additional excursions while on the trip, SATO handled it with such professionalism and care. I wouldn't hesitate to use them again in the future and will recommend them to every one that I know.

Sophier Shermer

August, 2017
5
Average: 5 (1 vote)
I had a great time visiting Cusco, the Sacred Valley of the Inkas and Machu Picchu. The tour was well organized, with a personalized itinerary to match my schedule, enabling me to see and experience a lot of things and make the most of what little time I had in Peru.

Louise Crowley Franz

August, 2017
5
Average: 5 (1 vote)

I just got home from "A Trip of a Lifetime" that was arranged through SATO Travels! Top on my bucket list was Machu Picchu and after a friend recommended Seppe Bleukx at SATO Travel all arrangements were flawlessly put together. Seppe put together a 9 day trip that covered Lima, Cusco, Sacred Valley and Machu Picchu. He listened to all my requests, answered all my questions, and prepared an itinerary that lived up to all my expectation, graciously and timely.

Every moment of our trip was orchestrated to meet our every need, from airport pick ups, tour guides, drivers, train tickets, bus transfers, airline tickets, and the most luxurious hotels I could ever imagine.

Everyone on their team went above and beyond the call of duty from Juan in the Lima office and Boris in the Cusco office to make sure our trip was special and all details came off without a glitch.

All of our tour guides were exceptional! Henry who led us through Cusco and the Sacred Valley was so knowledgeable, a local with a degree in tourism, he passionately filled us in on the historical, spiritual, and cultural significance of all of the sites we visited. Paul, another local guide at Machu Picchu also shared the same passion and knowledge, along with curtious care in our experience of the citadel.

I cannot recommend SATO Travel enough! If this trip is on your list of must sees, then Seppe at SATO travel should be on your must contact list! Don't wait, just do it!

Hsiu Wu

June, 2017
5
Average: 5 (1 vote)
We had a great and smooth 13-day Peru tour. Thank you, Seppe. Only one thing, I would like to mention about the local floating island boat. We were charged 10 sol per person, island leader said it is optional tour, not including with our Lake Titicaca excusion tour.

Adam Gleicher

June, 2017
5
Average: 5 (1 vote)

We had an incredible time. Everything was well organised and all of the hotels were great.

James Richards

June, 2017
5
Average: 5 (1 vote)

Seppe,

Everything was terrific. Thanks for all your hard work in making the experience everything I imagined. You made memories for my family that will last a lifetime.

Be well and stay in touch. Best Regards,

James

Katherine Drozek

June, 2017
5
Average: 5 (1 vote)

We had an incredible experience in Peru, thanks to Sato! Seppe did a great job customizing our trip to fit into our budget, and it was well worth the money spent.

Everything went smoothly from transportation to flights to checking into our hotels. All we had to do was show up, which made for a stress free trip. All of our tours were amazing and the 2 day Inca trail was a highlight for us. All our guides were professional and hospitable. We highly recommend booking with Sato for your trip to Peru!

Garrett Peterson

June, 2017
5
Average: 5 (1 vote)
No problems to complain about with the trip. All of the guides were friendly, trabsportation was always on time, the hotels were clean, and always had somewhat to reach out of we had a question that needed to be answered. I recommmend booking a Peru tour with Seppe.

Heather Manzutto

June, 2017
5
Average: 5 (1 vote)

This review has to first start off with thanking Seppe, our trip coordinator. Seppe helped me book a custom 9-day vacation for 4 which highlighted Lima, the Sacred Valley, Machu Picchu, Cusco and Lake Titicaca, and it was a trip of a lifetime! From the initial correspondence and throughout the entirety of the trip, Seppe’s communication was always on point. He was extremely patient and took care in answering every single question I had, which were plentiful. Furthermore, we had a small issue with a non-threatening strike happening in Cusco during our visit. The strike ended up only interfering with one of our travel days but Seppe and his team were extremely helpful in supplying us with alternative sights to see and ensuring our safety. The alternative stops were actually probably even better than what we had originally chosen as a group to do. The guides' knowledge throughout our entire trip was stellar in all areas and it should be dually noted that the entire teams' aptitude to deal with caring for us in an out of the ordinary situation was impressive. You will be in very good hands when you book with this team. It is also important to note that our accommodations were amazing. The natural beauty within Peru is some of the most beautiful you will ever see. And while the sights were incredible, I would have to say that the people we encountered on this trip were my favorite part. All of the people we got to know work very hard and their friendly attitudes never changed from day to day. I am forever grateful to the Sato staff, tour guides, hotel personnel and the locals we met. They made our experience that much more unforgettable. We hope to be able to use Sato again and we would 100% recommend them to others. Thanks Seppe and Team! We wish you the best!

Lorraine Newman

June, 2017
5
Average: 5 (1 vote)
First contacted SATO to find out about a tour of Peru. Was promptly emailed a proposed itinerary complete with pictures and descriptions by Seppe and so it began. I must admit I was a bit hesitant about booking over the internet but my gut instinct said that this was ok. Highly recommend the service and assistance we received from Seppe and all of his Tour directors. Everything went so smoothly. We were picked up from all airports and bus or train terminals by wonderful tour operators. Juan, our Lima director met us at the airport and then when he drove us 2 days later back to the airport for our flight to Cusco had printed out our boarding passes and assisted us with check in and stayed with us until we went through security. This was a great help as we didn't speak spanish. We were met in Cusco by Boris. Unfortunately there were protest issues in Cusco the day we arrived so we weren't able to be dropped at our hotel and had to walk a fair distance. This was unfortunate but out of their control. Our itinerary had to be altered which turned out to be a blessing.We were meant to be doing a tour of Cusco that afternoon but it was altered to our free day. My partner, Mitch, had a really bad case of altitude sickness and luckily Boris rang to advise on tour arrangements for the next day and after telling him that Mitch was not well he arranged for the hotel to deliver Coco leaf tea. The staff also arranged oxygen for Mitch, which made him feel a bit better. The next day we went to the sacred valley which had a lower altitude. Our tour guide at Machu Picchu, Patrick, was just wonderful. He was so theatrical and knowledgable that the tour was outstanding. It was great to go back to Machu Picchu the next day to explore on our own. In Puno we were met by Pedro who confirmed pick up times and tours. For our final flight back to Lima again our boarding passes were once again printed for us and we were assisted with check in. The hotels were all clean, great staff. All in really good locations, close to restuarants or train stations. Allpa in Lima packed us a breakfast because our pick up was before breakfast hours.The staff at Midori in Cusco were fantastic. All tour guides were very informative and knowledgable. If you are considering booking a tour of Peru, I would highly recommend SATO.

Sam Pearce

May, 2017
5
Average: 5 (1 vote)

The 10 day Machu Picchu and lake Titicaca trip was amazing! Peru is a beautiful country with lots to discover. This was my girlfriends and my first big trip together and we landed in country on her birthday. So was a very special trip.

SATO made this trip really easy and stress free. The organisation was excellent and when we needed to make contact there was someone there to take our call. I can definatly recommend the services of SATO for an expertly planned adventure. All the transferes to and from the hotels and trips/flights/bus were efficient and on time.

Thank you SATO and we will be recommending you to all we know.

Sam and Agata.

Keah Choon Tan

May, 2017
5
Average: 5 (1 vote)

Seppe of Sato Travel put together a wonderful private trip for our family of four. We visited Lima, Cusco, Puno, Machu Piccu, Lake Titicaca, and Sillustani. The hotels were clean, beautiful and high class, and all the trips were very well planned. We enjoyed the combination of air, train and bus tours. While in Lima and Cusco, Mr. Boris Bustos of TEPERU was very helpful. He not only personally greeted us at the airport late at night, but he also came to the hotel to accompany us to the bus terminal and explained every tour personally at the hotel. Seppe's advice to exchange US dollars into Peruvian Soles in Lima and Cusco was right to the dot--we got better exchange rate than in the U.S.

I will definitely use Sato Travel again, and will not hesitate to recommend them to anyone.

Maria Garcia

May, 2017
5
Average: 5 (1 vote)
We really recommend this site. It was really easy to create your own package. They answer all the questions we have and were really flexible. We did have some problems with our flight but they solve it really quickly. After that we didnt have any problem. Tha guide from Colca Canyon (Patricia) was really friendly and the driver too. Boris was really friendly and he take care of us on cusco. Another guide from cusco (Patricia) was friendly and she too answer all our questions. We really have a great time, we love the hotels they choose for us and the restaurants too. We did have a wonderful time. Thanks you for everything. I hope we can visit Peru again.

Elizabeth Ringler

April, 2017
5
Average: 5 (1 vote)
We had a wonderful trip! Seppe was extremely well-organized and prompt in responding to any questions. The trip was very well organized and pretty seamless through each transition.

Paul Lo

March, 2017
5
Average: 5 (1 vote)

We are a group of 20 people from Hong Kong. Through Seppe, we organised a 15-day customised tour to Peru and Bolivia in March 2017. The experience was marvellous!

Below is our impression on the services of the key staff members of SATO that we had come across:

1.Mr. Seppe Bleukx, Travel Consultant of SATO Travels

  • We formulated our itinerary and every details with Seppe through emails in advance of the trip. Our communication with him was amazing because of his quick and resourceful response. He was always hand-on when assistance and advice were called for. His ability and flexibility to cope with sudden changes were deeply appreciated. Examples included our late addition of two group members and sudden swapping of another member at late stage. Before the trip, he provided us with a very useful booklet that gave vivid descriptions, beautiful photos and useful guides of the places to be visited. The itinerary planned did maximise our vacation time, meeting well with our expectations. He was fair and considerate, even advising us how to cut expenditure on certain activities.

  • We were more than satisfied with the seamless synchronising of pick-up and drop-off arrangements during the transfer from city to city. They were efficient and comfortable, executed in a punctual and professional manner.

2. Mr. Boris , Tour Director of the B.E.S.T. Travel for our Cusco and Machu Picchu part

  • Boris was smart, friendly and very responsible. He looked after us well in Cusco. He suggested us to leave our baggage in Ollantaytambo before going to Machupicchu, greatly alleviated our burden to carry them all the way to and fro!

3. Mr. Henry, Tourist Guide for our Cuscoand Machu Picchu part

  • Henry was dedicated and professional. He knew the scenic and historic spots inside out and was always enthusiatic to explain their background to us in great details. We felt safe, enjoyable and well looked after in our 4 days with him.

4. Mr. Julio Cesar, the Tourist Guide for our Bolivia part

  • We spent most of our trip with Julio and were truly grateful to his professional, personal, dedicated and reliable service. He is very knowledgeable, always answered our questions with great patience and respect.

  • He worked with heart and fervent passion. He often acted as our group's photographer. He helped those who had difficulty walking up and down steep slopes or on bumpy rocky roads. He remembered our special food preferences, escorting us in turns to the airport with different departure flight time, even in the middle of the night. In one case where he could not possibly come for the escort due to other work commitment, he phoned the driver twice to ensure the pick up were safely accomplished. We were very grateful to his dedication and sincere care for us!

  • He also suitably adjusted our itinerary to suit weather conditions and assisted us with initiation when we passed through customs from Peru to Bolivia. His effort of buying a birthday cake and ensuring it’s delivery to the restaurant where we were holding a birthday party for a member in La Paz was deeply appreciated. This showed he not only treated us as clients but dear good friends.

  • We are a bunch of retired professional people who are, in some ways, quite demanding. Yet, seldom can we come across such a trustworthy, helpful and efficient tourist guide. His professionalism and passion surely are an asset to the company which, if not recognised, should surely be recorded.

  • All in all, we would like to express our heartfelt gratitude to the people mentioned above. Had they not been so good, our South American trip would not have been so enjoyable!!

Lynne Fain & Steve Schmuger

March, 2017
5
Average: 5 (1 vote)

  • Seppe Bleukx, of SATO, planned a personal itinerary for my wife, 4 of our friends and I. We traveled to
  • 4 very different locations –Buenos Aires, Iguazu Fall, Mendoza and Santiago Chile.
  • At each location we were provided with wonderful guides who made our travels meaningful, enjoyable,
  • stimulating and fun. The guides made certain that we had great experiences in each location we visited.
  • Our little group couldn’t choose a single highpoint in the trip. There are too many the splendid Teatro Colón
  • in Buenos Aires, the natural wonders of the great water falls in Iguazu, the balance of traditional and
  • sophisticated wine making in Mendoza and the beauty of the bus ride from Mendoza over the Andes to
  • Santiago. Certainly not least of our memories comes from the consistent quality and flavors of Argentine
  • cuisine.

Richard Compans

January, 2017
5
Average: 5 (1 vote)
We had a customized 14 day tour which was great! The sights were fantastic; many more sites to see than we expected. The guides were excellent! The service from SATO was beyond expectation, helping to solve a few problems when needed. We will use them again in the future and thank Seppe and his team for their personalized care. Feedback for SATO : It would have been preferable for us to have known more about some excursions and we woud have avoided scheduling the climbing trekking activities when planning the trip for Macchu Pichu and Titicaca. A negative feature in general was the early morning pick-up time on many of the days. Hotel choices and lunches overall were fine.

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